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What's Cooking, DI?

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What's Cooking, DI?

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Terms and Conditions

 Effective Date: [November 1, 2024]


1. Introduction

Welcome to What’s Cooking, Di, LLC.  These Terms and Conditions govern your use of our online ordering system and our meal delivery services. By placing an order through our website, you agree to these terms.


2. Ordering and Payment

2.1 Ordering: All orders must be placed through our website by the specified deadlines. 

2.2 Payment: Payment must be made at the time of ordering or upon receipt of your order. We accept Zelle, cash or check made payable to What’s Cooking, Di 

2.3 Order Confirmation: You will receive email confirmation once your order is successfully placed. Please review the confirmation for accuracy and notify us immediately of any discrepancies.

3. Delivery and Pickup

3.1 Delivery Area: We deliver to Rehoboth, Lewes, and Harbeson, DE. Please ensure your delivery address falls within our service area or contact us before ordering to confirm we will deliver to your address. 

3.2 Delivery Schedule: Deliveries are made as specified on website. You will receive a notification when your order is out for delivery. 

3.3 Pickup: Local pickup is available at address indicated on your order confirmation.

4. Cancellations and Modifications

4.1 Cancellations: Orders may be canceled up to 24 hours after your order is confirmed. for a full refund. 

4.2 Modifications: Any modifications to your order must be made within 24 hours after order confirmation. Please contact us directly to make changes at whatscookingdi@yahoo.com.

5. Allergies and Dietary Restrictions

5.1 Responsibility: While we make every effort to accommodate allergies and dietary restrictions, it is your responsibility to inform us of any specific requirements at the time of ordering. 

5.2 Cross-Contamination: We cannot guarantee the absence of cross-contamination in our kitchen.

6. Limitation of Liability

6.1 Quality: We strive to provide high-quality meals and services. However, if you are dissatisfied with your order, please contact us immediately. 

6.2 Liability: Our liability is limited to the purchase price of the order. We are not liable for any indirect, incidental, or consequential damages.

7. Privacy

We value your privacy. Please refer to our Privacy Policy [www.whatscookingdi.com] for information on how we collect, use, and protect your personal information.

8. Changes to Terms and Conditions

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the revised terms.

9. Contact Us

If you have any questions or concerns about these Terms and Conditions, please contact us at: whatscookingdi@yahoo.com.

Return and Refund Policy

Effective Date: [November 1, 2024]


At What’s Cooking, Di, LLC, we strive to provide high-quality meals and exceptional service. If you are not completely satisfied with your order, please 

review our refund and return policy below.


1. Refunds

1.1 Eligibility for Refunds:

  • Refunds are available for orders that are canceled up to 24 hours after order confirmation.
  • If there is an issue with the quality of your meal, please contact us as soon as possible upon receiving your order.

1.2 Requesting a Refund:

  • To request a refund, please contact us at whatscooking@yahoo.com with your order details of your request.
  • We may require proof of the issue, such as a photo of the meal.

1.3 Processing Refunds:

  • Once your refund request is received and approved, we will process your refund within two days.   Your refund can also be used as payment for a future order.
  • Refunds will be issued to the original method of payment.

2. Returns

2.1 Perishable Items:

  • Due to the perishable nature of our products, we do not accept returns of food items.
  • If you have any concerns about the quality of your meal, please refer to our refund policy above.

4. Contact Us

If you have any questions or concerns about our Refund Policy, please contact us at: whatscookingdi@yahoo.com

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